Shipping policy
Thank you for shopping with GemsNGlitz! We are committed to delivering high-quality jewelry and accessories with a seamless shipping experience. Please read our shipping policy to understand how we process and deliver your orders.
Shipping Destinations
We offer free delivery across Canada.
Processing Time
- Orders are processed within 3 - 4 weeks (excluding weekends and holidays).
- Custom or personalized orders may require additional processing time. You will be notified via email if there is any delay.
Shipping Methods & Delivery Time
We provide worldwide shipping with the following estimated delivery times:
Canada: 1-3 business days
United States, United Kingdom, Australia: 3-5 business days
Other countries: 7-15 business days
Please note that delivery times are estimated and may vary due to external factors such as weather conditions, carrier delays, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. boxes.
- Some items may have shipping restrictions due to materials (e.g., gemstone regulations in certain countries).
Customs & Duties (USA Orders)
For orders shipped to the United States, customs duties and taxes may apply. These fees are the responsibility of the recipient.
Returns & Exchanges
For information on returning an item, please refer to our Return Policy.
Contact Us
If you have any questions regarding our shipping policy, feel free to reach out:
- Email: info@gemsnglitz.com
- Address: 2 Bloor St E #3500, Toronto ON M4W 3E2, Canada
Thank you for choosing GemsNGlitz! We appreciate your business.